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Delivery T&C’s

The Toy Factory Shop will deliver all online orders, in South Africa, for free for orders that are R450, or over. Orders under R450 will be charged a flat rate of R99.


Once the order is process and despatched, tracking information will be emailed to the email address supplied on the order.

Deliveries to Main Centres takes 2-3 working days.

Deliveries to Regional Areas takes 3-5 working days.

Deliveries to Outlying / Remote Areas takes up to 7 working days.


If an area is not covered by our courier, we will contact the customer to arrange delivery via another method eg. Postnet / PEP Stores / Post Office. This is normally applicable to very remote areas in South Africa.

We do not deliver online orders outside South Africa, unless special arrangements and delivery fees have been paid. For more information, contact Karen