PAYMENTS & DELIVERY

DELIVERY TERMS & CONDITIONS

  • We offer free door-to-door delivery for orders over R400.  This minimum order amount is effective from 7 September 2017, and does not include wholesale orders.
  • Free delivery will take place, by courier to main centres (take 2-5 working days) and regional areas (takes 3-5 working days).
  • Delivery to Remote Areas, Townships and Farms will be have a surcharge of R150 added (takes 5-7 working days).
  • Orders under R400 will have a surcharge of R150 added.

To find out if your area is Major, Regional or Remote, you can download this 6.8mb PDF document to check:

LIST OF AREAS FOR FREE OR PAID DELIVERY

 

Wholesale orders and will be weighed and measured, and delivery will be quoted before the order is processed.  To receive a Wholesale Price List & Order Form, email info@thetoyfactoryshop.co.za.

The Toy Factory Shop will only accept orders for delivery addresses in South Africa.  For orders outside SA borders, please email the order to info@thetoyfactoryshop.co.za for a delivery quotation.

** Our delivery is only for online customers, not in-store customers**

SENDING A GIFT?  If your order is for a gift recipient and you would like us to gift wrap it, please choose that option when adding the item to the cart.  All gift wrap items will be sent with an accompanying note from the sender and there will be no mention of The Toy Factory Shop on the paper work or packaging.

PAYMENTS

Payments can either be done via Direct Deposit or EFT into our bank account, or you may use the PayU payment gateway for all types of payments.
For Direct Deposit or EFT, we will only despatch the order once the monies are reflecting in our bank account. 

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For more information on PayU, visit their website www.payu.co.za